Corporate/Executive Desktop Support Engineer
Details: Summary:The Deskside Support Analyst will provide support and solutions for end users. A Deskside Analyst will provide various IT-related tasks including, prompt, courteous and comprehensive service-request support. This will encompass problem resolution, escalation of such requests via phone, web, email, and deskside, for various business applications, desktop/laptop computer, VPN ID Administration, and other general IT related tasks. In addition, the position requires installation and configuration of various hardware and software, hardware warranty support and implementation of proactive measures to ensure the highest uptime for our customers. …read more
